ArenaGo Privacy Policy

This policy explains how ArenaGo collects, uses, and protects your personal data.

1. Data We Collect

• Username and phone number (for WhatsApp login)
• Email address (if used)
• Snap content, photos, videos, battles
• Camera and gallery access
• Location data (if enabled)
• Transaction/top-up data (via Google Play)

2. Purposes of Data Usage

• User verification and login
• Displaying Snap and community content
• Providing features such as voting, battles, rewards
• Improving our services and security

3. Storage & Security

All data is securely stored via Firebase and cloud systems. We use authentication and encryption to protect your data.

4. Third Parties

We do not sell your data. Some technical data is shared with service providers such as Firebase, ZEGOCLOUD, and streaming providers for technical functionality purposes.

5. User Rights

You can contact us to access, revise, or delete your personal data by emailing support@arenago.id.

6. Children

This application is not intended for children under 13 years of age, and we do not knowingly collect data from them.

7. Policy Changes

This policy may change and updates will be announced through the app and this page if there are any changes.

8. How to Delete Your ArenaGo Account

You can delete your account and all your personal data directly from the ArenaGo app by following these steps:

1. Open the ArenaGo app and log in to your account.
2. Go to Profile and select Settings.
3. Select the Privacy & Content menu.
4. Press the Delete my account button and confirm the deletion.

After confirmation, all your account data will be permanently deleted from the ArenaGo server within a maximum of 7 working days. For further questions, contact support@arenago.id.